Head of IT Operations for Lobyco - company owned by Coop

Do you have experience as IT Operations Manager or a similar role? Do you know MS Azure and like to be Teamlead for passionate DevOps profiles? Do you like working with the latest technologies and can you set directions that will make a difference and impact for many people? Then we would like to hear from you!

Responsibilities and tasks

You will be given great responsibility in planning, coordinating and directing all daily operational activities. You provide direction and solutions that enhance mission-critical operations of Lobyco. The roadmap has been made, but it is you and your team who defines and sets service guidelines for more than 8 teams and customers. Your primary tasks will be:

  • Ensuring stable, appropriate and cost-efficient operation

  • Building a collaborative culture within the operation department

  • Performing quality controls and monitor production KPI´s

  • Ensuring performance and maintain service level agreements for customers and reports on this

  • Helping the organization processes remain legally compliant

  • Finding ways to increase quality of customer service

  • Formulate strategic and operational objectives

  • Recruit, train and supervise the team


You probably come from an IT company with a proven work experience as an IT Operations Manager or in a similar position. You know how to run an IT Operation. You also have experience with some of following:

  • Experience with MS Azure

  • Leadership of highly specialized and talented employees

  • Problem-solving and troubleshooting skills

  • Experience with ITSM tools

  • Knowledge of organizational effectiveness and operations management

The Team

As Head of IT Operations you will be responsible for the Cloud infrastructure team for customers in Denmark and worldwide. The team consists of 13 passionate colleagues where 4 are placed in Denmark and 9 in Ukraine, but you will be part of more than 130 Danish and Ukrainian colleagues working closely together. They work in both virtual and physical teams creating masterclass software solutions.

Your personality

You will be given the opportunity to set your mark on several areas. This from operational to strategic level including huge involvement in todays and future solutions. You are a leader with very good human skills:

  • Take ownership and responsibility for your team and the solutions you make

  • Strong communication skills

  • Thrives with large interface within Tech Management, Operations, customers and partners

  • Great cooperation skills

  • Structured and with focus on delivering quality

  • Fluent in Danish and English


The position is at Lobycos, Coops Headquarter on an idyllic farm, Vallensbæk Torvevej 9 in Albertslund.

What Lobyco offers

You will be a key player in creating retail of the future in a company in growth. You will face challenging, exciting and various tasks. What you do makes a difference internal and external. You can also look forward to:

  • Very high degree of involvement in the whole process from roadmap, defining, aligning and delivering guidelines for customers internal and external.

  • Cooperation with passionate colleagues in Denmark and Ukraine

  • Great work-life balance

  • Attractive salary including pension and healthcare insurance

  • Benefits in Coop and Fakta

Would you like to know more

To apply, use the link Applications are assessed on a continuous basis, which is why we encourage you to send your application as soon as possible to this link

Human Point is a recruitment partner on this position. If you have any questions about the position, you are welcome to contact Michael Jensen, IT Recruitment Specialist, Human Point, on +45 23702608.

For the purpose of processing your job application, Human Point will process your personal data. We encourage you not to provide us with sensitive information (e.g. racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health information or sexual orientation) about yourself.

About Lobyco

Lobyco is a new global software company owned by Coop Denmark, who develops and improves customer experiences through apps for the retail industry. The goal is to reinvent what modern customer loyalty programs look like, using innovative Cloud solutions primarily operational in Azure. Lobyco works in the following areas: High availability, standardization, automation, high security, Cost management and monitoring.

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